Commitment is the cornerstone of our Company. Always prioritizing pets over profits, we are steadfast in our commitment to everything we do - selecting our partners, determining the products we carry, hiring our associates, and maintaining immensely high standards. We know that sometimes things change, stuff happens, and no matter what the case, we will remain committed throughout - with all of our values and principles in mind.

Integrity is the hallmark of our culture, and simply, the manner in which we do things. No compromises. If we wouldn’t do it within our own family then we won’t do it for our Company. With our ethical & social standards as a key driver you can trust that we will always do the right thing.

Knowledge has grown into our differentiator. At every level of our Company, we strive to make education our focal point. We believe firmly that continuing eduction is our responsibility, and we always take pride in “doing the dirty work”, so you can have peace of mind in all that relates to your pet. In the end, we are your curators, educators, advocators, and fellow pet owners.

Passion simply means we love pets. Our Company and our greater purpose is not what we do, it’s who we are. Our passion is the underlying fabric that runs through our stores, our team, and our family of customers. You should feel it within your experience, or else we have failed you.

Transparency describes how we embrace our responsibility - with every member of our Bentley’s Family - in everything that we do. Employing real, honest communication, a willingness to work together, and transparency, we can collaboratively affect change, and truly Help All Pets Achieve Great Lives.